Privacy Policy

Personal Information Protection Policy

Rock Store House Co., Ltd. (hereafter known as "Company"), contributes to the public sphere through data processing system development projects. The Company recognizes the social responsibility to strictly safeguard the personal information of clients as well as of employees while carrying out operations, make it a key business activity to protect personal information, and have all executives and staff endeavor to safeguard personal information and follow the Personal Information Protection Policy.

1. Basic Policy

Personal information is an important asset of each individual.
All executives and employees at the Company are in compliance with the management system for the protection of personal information, and through the safe and accurate handling of personal information, protect the information of individuals, responding to the trust invested in us.

2. Purpose of the Personal Information Management System

  1. Regulate the standards of use and application methods of relevant personal information gathering.
  2. Establish specific rules and conduct standards in order to prevent the unauthorized access, loss, damage, alteration or leakage of personal information.

3. Organization Activities

We carry out the following activities to realize this basic policy

  1. All executives and employees comply with all national laws, guidelines and other standards.
  2. Appoint a Chief Information Security Officer that bears the responsibility and authority to ensure the application and realization of the personal information safeguarding and management system.
  3. Appoint a Personal Information Audit Officer to carry out compliance inspection.
  4. Improve application methods and internal regulations according to audits.
  5. Demand cooperation in achieving the goals of regulations regarding individuals and business transactions.
  6. Continually improve the personal information safeguarding and management system.
  7. Maintain a system to respond to complaints and set up a complaints office.

4. Handling of Personal Information

  1. Regarding the collection, use and provision of personal information
    At the Company, information is collected with the goals of such activity made clear to concerned parties, with the scope of use of collected personal information limited, and information handled appropriately. Personal information is not used in any manner beyond an extent necessary to achieve intended purposes. Again, we take measures to ensure this. We do not disclose or provide any information to third parties without justifiable cause.
  2. Respect of rights
    The Company respects the rights of individuals with concern to their own personal information and will respond, within a reasonable range and time frame, to requests to disclose, correct or eliminate such information.
  3. Implementation of safety measures
    Through appropriate preventative and corrective measures as part of our strict personal information management system, we strive to prevent the unauthorized access, loss, destruction, alteration or disclosure of personal information.

5. Contact method for inquiries, grievances, or consultation regarding personal information

Inquiries Supervisor, Rock Store House Co., Ltd.
Telephone inquiries: +81-3-3588-6789 (Weekdays, 9:30-17:00)
Email inquiries:info@r-sh.co.jp

Personal information collected when contacting us is only used in order to respond to your inquiry.

Date of creation: September 1st 2009
Date of revision: March 22, 2016
Rock Store House Co., Ltd.
Nobuhiko Iwakura, Executive Director